Your first visit
No appointment is needed to start the conversation. Check our hours; call to confirm a collaborating physician is available. Bring your medicines and any lab results you already have.
For patients
One call can make the next step clearer.
Walk in or call before going to a clinic or hospital for a non-urgent concern. Start with our pharmacist and, depending on availability, see a collaborating physician on site or by telemedicine. Discuss medical details directly with our team. For an emergency, call 911.
Text only for general questions. Call about personal medical information.
Worried about cost? Know what to ask before you pay →
Want to prepare for the conversation? Read our patient learning guide →
Prescription-transfer inquiry
Call and tell us you would like to ask about a transfer. Our team can explain what details are needed and whether a transfer is possible.
A medication question
Have the medication name and container nearby. Speak directly with our team; do not send that information on social media.
A follow-up conversation
We can arrange a call or visit to ask how you are doing and discuss relevant medication questions.
Common questions
Can I speak with someone in Spanish?
Yes. Our team serves patients in English and Spanish.
Can I send my medication list through a website form?
No. Call the pharmacy directly to discuss personal medical information.
How do I know whether a product or service is available?
Call before visiting. Our team can confirm current availability.
If I feel fine and my blood pressure is normal, can I stop my medicine?
High blood pressure often has no symptoms. Your readings may be in range because of your medicine. Talk with your prescriber before stopping it or changing your dose.
I missed a blood pressure dose. What should I do?
The next step depends on the medicine and when your dose was due. Do not double up to make up for a missed dose without guidance. Call with your bottle so we can review the name, dose, and schedule.
Can I take cold or pain medicine if I have high blood pressure?
Some decongestants and pain relievers, including ibuprofen and naproxen, can raise blood pressure or interfere with treatment. Before buying, show us the package and tell us what other medicines you take.
If my blood sugar is in range, do I still need my diabetes medicine?
Keep taking it as directed until your healthcare professional advises otherwise. Your medicine may be one reason your readings are in range. Call us if you have questions or side effects.
What should I do if my blood sugar is low?
If it is below 70 mg/dL and you are awake and able to swallow, take 15 grams of fast-acting carbohydrates, wait 15 minutes, and check again; repeat if still low. If someone cannot swallow, becomes unconscious, or has a seizure, call 911 and give nothing by mouth. Follow up with your care team after the episode.
Which medicines can I buy without a prescription?
Over-the-counter products can be bought without a prescription when used according to their labels. Prescription medicines require a valid prescription. Even OTC products can have side effects or interactions; ask a pharmacist if you take other medicines.
Can I take medicine brought from another country, given by someone else, or sold online without a prescription?
Before taking it, ask us to check the exact name, ingredient, strength, and package; you may also need to talk with your prescriber. An online seller offering prescription medicines without asking for a prescription is a warning sign. Tell us if cost or access is the concern so we can discuss options.