01 · When you receive a prescription
Ask: What is it for? How and when do I take it? What if I miss a dose? Talk with your pharmacist or prescriber before changing or stopping treatment.
Read at MedlinePlus →Learn with us
Ask until your medicine makes sense.
You do not have to remember every instruction at the counter. Start with these questions, then call us to talk about your own situation in English or Spanish.
Three useful conversations
02 · Before choosing an OTC product
Read the active ingredient and warnings on the label. Tell us about other medicines, vitamins, or supplements you use so we can review possible interactions.
Read at the FDA →03 · If you are prescribed an antibiotic
Ask which infection it is for and how to take it as prescribed. Antibiotics do not treat viruses such as those that cause colds. Contact a healthcare professional about side effects or concerns.
Read at the CDC →This is general information. For personal doses, side effects, lab results, or symptoms, call the pharmacy directly. For a medical emergency, call 911.
Learn at your pace
Watch and learn.
Explore these videos and bring your questions to the pharmacy team.
Spanish audio
Could it be a heart attack?
Learn about possible warning signs. If you suspect a heart attack, call 911 right away.
Spanish audio
A look inside the body
A visual tour of human anatomy and how organs connect.
If you have chest pain or pressure, shortness of breath, or other signs of a possible heart attack, call 911. Do not wait to call or visit the pharmacy.
A real conversation
Bring your questions.
We can explain instructions in the language you prefer and contact your physician when needed.